Delivering Excellence in Lifelong Learning

We are here to help. The fastest way to reach our Information Specialists is via our Contact Us form. Before contacting us, we encourage you to view our Frequently Asked Questions.

Located at 1 James St. North, Hamilton ON

Enrolment FAQs

  

Enrolment FAQs 

  • All students must enrol for Continuing Education programs using the course selection tool on our website by selecting "enrol today".

    Watch the video below for a walk-through.



    If you are a current student or have ever been a McMaster student or employee, the easiest way to log in is to use your MacID (e.g. smithj) and password.

    If you do not know your MacID, you can use your student or employee number, and after providing additional information you can access the system.

    If you have never been a student or employee you can create a new account.

    For more information on this process, watch this short video:

  • To enrol for a Continuing Education course, please go to https://mcmastercce.ca/course-list

    - Use the “program” and “program plan” drop down menus and leave   the other fields blank, or if you are just taking a standalone course   you can search by “keyword”

    - Click the yellow “GO” button

    - Click the course format you wish to enrol in under the appropriate   term

    - Click the blue “select” button and then either “checkout”, or click   “return to search page” to select another course

    You can follow the prompts from there all the way through to payment. Payment (debit or credit) is required in full at the time of enrolment. If the course is a part of a program requires a formal application, you will be prompted to apply for the program first before enrolling in that particular course. NOTE: We recommend Google Chrome as your internet browser and during the latter half of the enrolment process, only fill out required (*) fields.

  • If you know your Mac ID and password, this is the best way to log in

    If you know your student number, select the “Student # Login” option at the checkout.

    If you cannot remember your student number, select the “New to McMaster” option at the checkout. The system will recognize you are an existing student and you will receive the information needed to proceed with your enrolment.

  • You will receive this error message if Mosaic is open in more than one window/tab. Please sign out of MOSAIC, clear your cache, close all browser windows, and begin the process again.

  • You may receive this error message if you did not complete the enrolment process and then tried to enrol a second time shortly after. Even if you receive a course confirmation email, if you did not make payment at the end of the enrolment process you will be subsequently dropped from the course about one hour afterwards. Please wait 2 hours and begin the process again from the beginning at https://mcmastercce.ca/course-list and you should be able to complete your registration without any issues.

  • Please submit your email address as indicated on the screen and our staff will email you with steps to complete your enrolment.

  • Starting studies after being out school for a while might make you nervous. Not to worry! We are here to help you succeed. We highly recommend these modules on How to Succeed in an Online Course from eCampus Ontario to help put your mind at ease and prepare you for what’s ahead.

    Please see below for additional resources:
    How do online courses work?
    Tips & Instructions for new learners
    Navigating the online Learning Management System (Avenue to Learn - Brightspace)
    Study Skills Workshops
    LinkedIn Learning – Log in with your Mac ID and password for free unlimited access to video tutorials related to business, media and technology.

  • Please submit your email address as indicated on the screen and our staff will email you with steps to complete your enrolment.  

  • After you complete all your required courses and all final grades have been posted in MOSAIC, please apply to graduate using the steps below:

    - Log into Mosaic → Student Centre tile

    - Ensure the spelling of your name and your address are correct for   the printing and mailing of your certificate or diploma

    - Use the drop down menu in the Academics section (defaulted to   “other academic…”) to select “Apply for Graduation” and follow the   steps

    Once you have successfully submitted your application, if you are cleared to graduate, you will receive an email in 6-8 weeks. Certificate and diplomas are typically mailed out within 2-3 months. You will also receive an invitation in October to attend the graduation ceremony, held every November in Hamilton (excludes certificates of completion).

  •  

Finance FAQs 

  • All students must enrol for Continuing Education programs using the course selection tool on our website by selecting "enrol today".

    Watch the video below for a walk-through.



    If you are a current student or have ever been a McMaster student or employee, the easiest way to log in is to use your MacID (e.g. smithj) and password.

    If you do not know your MacID, you can use your student or employee number, and after providing additional information you can access the system.

    If you have never been a student or employee you can create a new account.

    For more information on this process, watch this short video:

  • You will pay for a program on a course by course basis. You would only be required to pay for selected courses for the upcoming term in full at the time of enrolment.

  • No. You will not be enrolled in a course unless you have paid for that course in full at the time of enrolment. If no payment is provided at the end of the enrolment process, you will be dropped from the course about one hour afterwards. You can try your enrolment again after that time. NOTE: We do not have the ability to hold a spot in a course; enrolment is on a first come first serve basis.

  • If you are being sponsored by a 3rd party, please send us an email via our Contact Us form with the following details: your full name, your student number (if applicable), your contact information, the program you wish to take, your anticipated start and end date for the program, the name of the organization/company funding your education, a contact person and that person’s contact information (phone, email, company address), and state that you are being sponsored and that you wish to request an invoice. From there we will forward your request to the appropriate program department.

    Please note invoicing may take 2-4 weeks for requests to be fulfilled. For fast and easy enrolment, and to ensure your spot in a course, we highly recommend enrolling and making payment online upfront and then submitting receipts to your sponsor for reimbursement.

  • Although there are no scholarships available for McMaster University Continuing Education programs, there are a few funding options you can consider:

    - MAPS (McMaster Association of Part-time Students) Bursary:     https://maps.mcmaster.ca/bursaries/

    - Student loans/lines of credit through financial institutions

    - If employed, some employers have tuition assistance programs

    Unfortunately, continuing education courses are not eligible for OSAP funding. 

  • Immediately after enrolling and paying for a course, a Moneris receipt will be emailed to the email address you provided during the enrolment process. For further payment details you can login to your MOSAIC student centre and print an “enrolment/financial letter” from the academics section, as well as print out the “payments” page in the finances section.

  • http://avenue.mcmaster.ca/ to log in with your Mac ID.

    Avenue to Learn is McMaster’s branded version of Desire to Learn’s learning management system called Brightspace. The following video tutorials have been created by Desire to Learn to demonstrate how to navigate common tools in Avenue to Learn (Brightspace):

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