McMaster Continuing Education’s One James St. N. building is closed until further notice. If you have a question or query please email one of our Information Specialists at conted@mcmaster.ca.

All current in-person courses have been suspended. Instructors will be connecting with each of their students to provide them further information on course completion and exams.

All online courses will continue as scheduled.

Your instructor will be following up with you to provide instructions and next steps to ensure successful course completion.

Alternative arrangements for on-site examinations are currently being arranged. Students will be updated through their instructors and A2L.

Continuing Education staff will do their very best to support you while they are working remotely from home. However, the following services will be impacted until staff physically return to the office:

- Transfer of credits: Continuing Education staff will be unable to process payments for approved transfer of credits. However, transfer of credit requests can still be submitted by following the transfer credit policy and procedure on our website for your specific program.

- Printing of certificates and diplomas is temporarily unavailable.

- ​Transcripts: Presently, McMaster University Student Services is not accepting requests for transcripts to be printed, couriered or mailed. An unofficial transcript can be printed in the interim.

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The health and safety of our students, instructors and staff is of utmost importance. McMaster Continuing Education staff are reviewing schedule and course format offerings in response to COVID-19 precautions. Updated scheduled will be available March 24. 

McMaster Continuing Education will be replacing in-person courses with other modes of delivery for the Spring term. 

In-person courses will not be offered this spring/summer term. International students currently enrolled should contact the Immigration, Refugees, and Citizenship Canada (IRCC) to inquire about any implications for taking courses through other delivery modes and/or taking a semester off. New students who have not yet begin their studies may postpone their start date to Fall 2020.

Please visit our website for Mac ID support. University Technology Systems (UTS) continues to be available at uts@mcmaster.ca and by phone for the time being.

- Returning students can use online banking to make a payment to their student account, if necessary. You can view the payment steps here. Once your payment shows on your Mosaic Student Centre, LOG OUT of Mosaic and visit mcmastercce.ca/course-list to register for your course, or you will not be enrolled. The credit on your account will be applied when you check out. Note: credit card payments should be made through our website enrolment process only, not in Mosaic.

- New students are asked to contact us at conted@mcmaster.ca and we can review payment options with you. Please note payment in full is required at the time of enrolment.

While in-person and telephone services are temporarily suspended, we remain available during regular business hours, which are Monday - Friday from 10:00 AM until 3:00 PM. Please contact us at conted@mcmaster.ca and we will be happy to assist you.