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MKT 103 - Integrated Marketing Communication C21

Academic Credit Value:
3 units
Course Delivery Mode:
Hours of Study:
39 hours
Course Prerequisite(s):
Introduction to Marketing MKT 819 (or equivalent)
Course Anti-requisite(s):
Instructor Name:
Chris Rotolo
Course Dates:
01/11/2021 - 04/11/2021

Required Course Materials:
Integrated Marketing Communications. 5th Edition. Tuckwell, Keith. Pearson.
Optional Course Materials:
Course Description:
In a complex, technology fueled communications world, organizations today are searching for complete solutions to combine various communications disciplines (advertising, public relations, sales promotion, personal selling, experiential marketing, direct response marketing, digital (interactive communications) into an effective marketing communications strategy and plan. People’s media habits have changed so to deliver a message successfully to an audience it’s critical for organizations to co-ordinate all marketing communications in a unified program that maximizes the impact on the intended target audience. This course will provide students with a general understanding of the fundamentals of integrated marketing concepts. Using an online format – a combination of lectures, online discussions and assignments – students will explore the theoretical and practical application of integrated marketing communications to the Canadian business environment. A key element of this approach will be weekly online discussions where students will respond to a topic and then interactively explore the answers of others throughout the duration of the course.
Learning Outcomes:
Upon completion of this course, students will:
  • Understand and describe what Integrated Marketing Communications (IMC) is;
  • Describe the components of IMC and how each plays a role in building an IMC strategy;
  • Demonstrate an understanding IMC and apply it to business strategic planning principles
  • Plan for integrated media
  • Plan for integrated marketing
  • Measure performance of plans by understanding how to evaluate marketing communications programs.
Course Evaluation

The final grade is calculated based on the following components:

Assignment #1 20%
Assignment #2 20%
Assignment #3 20%
Weekly Online Quizzes 20%
Discussion Board Participation 20%
Total                             100%

Course Format:
This is a self-directed online course where the students is the driver of their course progress and mastery of course content. Students will be exposed to various online modules that will include relevant videos, audio files and discussions to stimulate thinking in an applied manner. Students will be exposed to real world examples that will demonstrate key concepts.

Note: This course emphasizes student participation through weekly online discussion boards. It is expected that students will read the assigned chapters per the weekly requirements. Participation accounts for 20% of your grade in this course.
Assignment Submission:
Course assignments are submitted to the appropriate A2L Assignment folder by the specified due date
Late Coursework:
Late assignments will be subject to a 2% per day late penalty (includes weekends and holidays) for up to seven (7) days. After this date, no assignments will be accepted and a grade of zero (0) will be applied.  Extensions for course work must be approved by the instructor before the due date (see Academic Regulations below), and will be granted for illness or emergencies only. Students may be asked to submit supporting documentation for an extension request.

Policy & Procedures:

Academic Regulations (Attendance, Coursework, Tests/Exams):
In accordance to McMaster University’s General Academic Regulations, “it is imperative that students make every effort to meet the originally scheduled course requirements and it is a student’s responsibility to write examinations as scheduled.” Therefore, all students are expected to attend and complete the specific course requirements (i.e. attendance, assignments, and tests/exams) listed in the course outline on or by the date specified. Students who need to arrange for coursework accommodation, as a result of medical, personal or family reasons, must contact the course instructor within 48 hours of the originally scheduled due date. It is the student’s responsibility to contact the Program Manager to discuss accommodations and procedures related to deferred tests and/or examinations within 48 hours of the originally scheduled test/exam, as per policy. Failure to contact the course instructor, in the case of missed coursework, or the Program Manager, in the case of a missed test/examination, within the specified 48-hour window will result in a grade of zero (0) on the coursework/exam and no further consideration will be granted.

*Note: Supporting documentation will be required but will not ensure approval of accommodation(s).
Academic Integrity
You are expected to exhibit honesty and use ethical behaviour in all aspects of the learning process. Academic credentials you earn are rooted in principles of honesty and academic integrity. Academic dishonesty is to knowingly act or fail to act in a way that results or could result in unearned academic credit or advantage. This behaviour can result in serious consequences, e.g. the grade of zero on an assignment, loss of credit with a notation on the transcript (notation reads: “Grade of F assigned for academic dishonesty”), and/or suspension or expulsion from the university.

It is your responsibility to understand what constitutes academic dishonesty. For information on the various types of academic dishonesty please refer to the Academic Integrity Policy, located at

The following illustrates only three forms of academic dishonesty:

  1. Plagiarism, e.g. the submission of work that is not one’s own or for which other credit has been obtained.
  2. Improper collaboration in-group work.
  3. Copying or using unauthorized aids in tests and examinations.
Academic Accommodations:


Students with disabilities who require academic accommodation must contact Student Accessibility Services (SAS) at 905-525-9140 ext. 28652 or  to make arrangements with a Program Coordinator. For further information, consult McMaster University’s Academic Accommodation of Students with Disabilities policy.

Academic Accommodation for Religious, Indigenous or Spiritual Observances (RISO)

Students requiring academic accommodation based on religious, indigenous or spiritual observances should follow the procedures set out in the RISO policy. Students will need to contact their instructors as soon as possible to make alternative arrangements for classes, assignments, and other coursework. It is the student’s responsibility to contact McMaster Continuing Education to discuss accommodations related to examinations. (if applicable)

On-line Elements:

Conduct Expectations:

As a McMaster student, you have the right to experience, and the responsibility to demonstrate, respectful and dignified interactions within all of our living, learning and working communities. These expectations are described in the Code of Student Rights & Responsibilities (the “Code”). All students share the responsibility of maintaining a positive environment for the academic and personal growth of all McMaster community members, whether in-person or online.

It is essential that students be mindful of their interactions online, as the Code remains in effect in virtual learning environments. The Code applies to any interactions that adversely affect, disrupt, or interfere with reasonable participation in University activities. Student disruptions or behaviours that interfere with university functions on online platforms (e.g. use of Avenue 2 Learn, WebEx or Zoom for delivery), will be taken very seriously and will be investigated. Outcomes may include restriction or removal of the involved students’ access to these platforms.

Copyright and Recording:

Students are advised that lectures, demonstrations, performances, and any other course material provided by an instructor include copyright protected works. The Copyright Act and copyright law protect every original literary, dramatic, musical and artistic work, including lectures by University instructors.

The recording of lectures, tutorials, or other methods of instruction may occur during a course. Recording may be done by either the instructor for the purpose of authorized distribution, or by a student for the purpose of personal study. Students who wish to record sessions need to acquire permission from the instructor. Students should be aware that their voice and/or image may be recorded by others during the class. Please speak with the instructor if this is a concern for you.
In this course, we will be using a web-based service ( to reveal plagiarism. Students will be expected to submit their work electronically to and in hard copy so that it can be checked for academic dishonesty. Students who do not wish to submit their work to must still submit a copy to the instructor. No penalty will be assigned to a student who does not submit work to All submitted work is subject to normal verification that standards of academic integrity have been upheld (e.g., on-line search, etc.). To see the Policy, please go to McMaster Academic Integrity Policy.
Course Changes:

The instructor reserves the right to modify elements of the course and will notify students accordingly.

Extreme Circumstances:

The University reserves the right to change the dates and deadlines for any or all courses in extreme circumstances (e.g., severe weather, labour disruptions, etc.). Changes will be communicated through regular McMaster communication channels, such as McMaster Daily News, A2L and/or McMaster email.

Course Withdrawal Policy:

Policies related to dropping a course and course withdrawals are posted to the Centre for Continuing Education’s program webpage, FAQs & Policies (

Storm Closure Policy:
In the event of inclement weather, the Centre for Continuing Education will abide by the University’s Storm Closure Policy:, and will only close if the University is closed. All in-class courses, exams and room bookings by internal and external clients will be cancelled if the Centre for Continuing Education is closed. On-line courses will take place as scheduled.
Grading Scale:
Grade Equivalent
Grade Point
Equivalent Percentages
A+ 12 90-100
A 11 85-89
A- 10 80-84
B+ 9 77-79
B 8 73-76
B- 7 70-72
C+ 6 67-69
C 5 63-66
C- 4 60-62
D+ 3 57-59
D 2 53-56
D- 1 50-52
F 0 0-49
Course Schedule:
 Week  Learning Goals for the Week  Assessment  Reading and 
 1  IMC Overview  Week 1 Discussion  Chapter 1
 2  IMC Strategic Planning Principles
 Week 2 Discussion
 Chapter 2
 3  Branding Strategy  Week 3 Discussion  Chapter 3
 4  Advertising Planning Creative  Week 4 Discussion
 Assignment #1

 Chapter 4
 5  Advertising Planning Media  Week 5 Discussion  Chapter 5
 6  Direct Response Communications  Week 6 Discussion
 Assignment #1 Due

 Chapter 6
 7  Online and Interactive Communications Week 7           
NO  Discussion Assignment #2
 Chapter 7
 8  Sales Promotion  Week 8 Discussion
 Chapter 8
 9  Public Relations  Week 9 Discussion  Chapter 9
 10  Experiential Marketing, Events, Sponsorship  Week 10 Discussion
 Assignment #2 Due
 Assignment #3
 Chapter 10
 11  Personal Selling  Week 11                 
 NO Discussion
 Chapter 11
 12  Measuring Performance  Week 12 Discussion
 Chapter 12
 13  Writing Week  Assignment #3 Due