Lifelong Learning for a Brighter World

female business professionals looking at a computer screen female business professionals looking at a computer screen

Business Administration

Get down to business.

Grow your career in business and management

ACC 932 - Management Information Systems C32

Academic Credit Value:
3 units
Course Delivery Mode:
Online Self-Study (OSS)
Hours of Study:
42 hours
Course Prerequisite(s):
Course Anti-requisite(s):
Instructor Name:
L. Shouli
Course Dates:
03/15/2021 - 08/15/2021

Required Course Materials:
Business Driven Information Systems. 2021. Baltzan, Paige. 7th Edition. McGraw-Hill. Students will require access to a Windows based computer or a Mac computer with Boot Camp
Optional Course Materials:
Course Description:

Students are advised to retain course outlines for future use in support of applications for employment or transfer of credits. 

This course will introduce students to the concepts of computer-based information systems in an organization.  Students will examine the impact of information technology on an organization’s decision-making as well as ethical issues facing managers.  Information technology fundamentals are explored (systems concepts, data and information modelling, types of information systems, and systems development) as well security, control frameworks, and risk. Topics to be covered include: information systems, organizations and strategies, social, ethical and legal issues, information systems infrastructure, business process mapping and database design, e-commerce, systems security, systems development and emerging issues. 

Learning Outcomes:
Upon successful completion of this course, students will have demonstrated knowledge and understanding of:

•           Explain the role of information systems in corporate strategy and how different information systems support organizational objectives.
•           Demonstrate fundamental information systems knowledge including basic system concepts, technology infrastructure/architecture, and systems development
•           Identify how the quality of data and information and the presentation of information impacts decision making at organizations.
•           Describe the basic data and information modelling concepts including data standards, data analytics, data models and database management systems.
•           Identify social, legal, and ethical issues pertaining to information systems
•           Examine information systems risks and the controls and strategies required for information systems risk management
•           Identify emerging trends in information technology
Course Evaluation

Students will demonstrate knowledge and an understanding of Management Information Systems and how they are integral to achievement of the organization’s strategy by completing five (5) formal credit assignments, five (5) discussion assignments, five (5) quizzes, and a final comprehensive examination.

Quizzes (5 x 2%)                      10%
Discussions (5 x 2%)               10%
Assignments (5 x 4%)              20%
Comprehensive Final Exam    60% 


  •  Completion of all assignments and the final examination is required in order to complete the course.
  • Assignments must be submitted by the specified due date and prior to sitting the final examination. Assignments submitted post due date will be returned with feedback only. You will NOT be able to access the exam unless you have completed and submitted ALL assignments.  
  • The final exam must be written on or before your course end date/final exam date. Students who have submitted all assignments ahead of schedule may opt to write their final examination prior to the posted examination/course end date. Although students are permitted to accelerate through course material, no student will be permitted to schedule/sit the final examination earlier than two (2) months post course start date. For students accelerating through the course, after the final exam is written no further assignment submissions will be accepted. 
  • A passing grade on the final examination is required to pass the course. 
  • The final examination will be administered through Examity®, a live remote online proctoring service. Students are responsible for covering the Examity proctoring fee (approx. $50 CAD) which is NOT included in course tuition. Refer to our website or your course in Avenue to Learn for further details.
Course Format:

This course is designed to present the fundamental concepts and theories in management information systems and promote the application to the workplace and professional practice. Course activities will include instructor presentations, required readings and experiential learning activities (i.e. case studies, group discussions, projects, etc.). 

It is expected that the recommended activities which include practice exercises, self-assessments, quizzes, and problems be completed prior to submission of formal credit assignments.  Each formal credit assignment relates to the materials covered in each unit and will be less difficult if the suggested review activities are completed.  In addition, completing text readings, reviewing suggested resources and completing suggested review activities will enable the student to complete the final case study assignment more easily.  You will be expected to use your knowledge of the course material integrated into the comprehensive case study as part of the final assignment.

Assignment Submission:
Course assignments are submitted to the appropriate A2L Assignment folder by the specified due date
Late Coursework:
Late assignments will be subject to a 2% per day late penalty (includes weekends and holidays) for up to seven (7) days. After this date, no assignments will be accepted and a grade of zero (0) will be applied. Extensions for course work must be approved by the instructor before the due date (see Academic Regulations below), and will be granted for illness or emergencies only. Students may be asked to submit supporting documentation for an extension request.  NOTE:  This policy applies to assignments and other hand in type coursework only.  This policy does not apply to discussion board topics/postings which do not allow for late postings/contributions. 

Policy & Procedures:

Academic Regulations (Attendance, Coursework, Tests/Exams):
In accordance with McMaster University’s General Academic Regulations, “it is imperative that students make every effort to meet the originally scheduled course requirements and it is a student’s responsibility to write examinations as scheduled.” Therefore, all students are expected to attend and complete the specific course requirements (i.e. attendance, assignments, and tests/exams) listed in the course outline on or by the date specified.  Students who need to arrange for coursework accommodation, as a result of medical, personal or family reasons, must contact the course instructor within 48 hours of the originally scheduled due date. It is the student’s responsibility to contact the Program Manager/Program Associate to discuss accommodations and procedures related to deferred tests and/or examinations within 48 hours of the originally scheduled test/exam, as per policy.  Failure to contact the course instructor, in the case of missed coursework, or the Program Manager/Program Associate, in the case of a missed test/examination, within the specified 48 hour window will result in a grade of zero (0) on the coursework/exam and no further consideration will be granted.  

*Note: Supporting documentation will be required but will not ensure approval of accommodation(s).
Academic Integrity

You are expected to exhibit honesty and use ethical behaviour in all aspects of the learning process. Academic credentials you earn are rooted in principles of honesty and academic integrity. Academic dishonesty is to knowingly act or fail to act in a way that results or could result in unearned academic credit or advantage. This behaviour can result in serious consequences, e.g. the grade of zero on an assignment, loss of credit with a notation on the transcript (notation reads: “Grade of F assigned for academic dishonesty”), and/or suspension or expulsion from the university.

 It is your responsibility to understand what constitutes academic dishonesty. For information on the various types of academic dishonesty please refer to the Academic Integrity Policy, located at

 The following illustrates only three forms of academic dishonesty:

1.     Plagiarism, e.g. the submission of work that is not one’s own or for which other credit has been obtained.

2.     Improper collaboration in-group work.

3.     Copying or using unauthorized aids in tests and examinations.

Academic Accommodations:


Students with disabilities who require academic accommodation must contact Student Accessibility Services(SAS) at 905-525-9140 ext. 28652 or  to make arrangements with a Program Coordinator. For further information, consult McMaster University’s Academic Accommodation of Students with Disabilities policy.

 Academic Accommodation for Religious, Indigenous or Spiritual Observances (RISO)

Students requiring academic accommodation based on religious, indigenous or spiritual observances should follow the procedures set out in the RISO policy. Students will need to contact their instructors as soon as possible to make alternative arrangements for classes, assignments, and other coursework. It is the student’s responsibility to contact McMaster Continuing Education to discuss accommodations related to examinations.

On-line Elements:

Conduct Expectations:

As a McMaster student, you have the right to experience, and the responsibility to demonstrate, respectful and dignified interactions within all of our living, learning and working communities. These expectations are described in the Code of Student Rights & Responsibilities (the “Code”). All students share the responsibility of maintaining a positive environment for the academic and personal growth of all McMaster community members, whether in-person or online.

 It is essential that students be mindful of their interactions online, as the Code remains in effect in virtual learning environments. The Code applies to any interactions that adversely affect, disrupt, or interfere with reasonable participation in University activities. Student disruptions or behaviours that interfere with university functions on online platforms (e.g. use of Avenue 2 Learn, WebEx or Zoom for delivery), will be taken very seriously and will be investigated. Outcomes may include restriction or removal of the involved students’ access to these platforms.

 Copyright and Recording:

Students are advised that lectures, demonstrations, performances, and any other course material provided by an instructor include copyright protected works. The Copyright Act and copyright law protect every original literary, dramatic, musical and artistic work, including lectures by University instructors.

The recording of lectures, tutorials, or other methods of instruction may occur during a course. Recording may be done by either the instructor for the purpose of authorized distribution, or by a student for the purpose of personal study. Students who wish to record sessions need to acquire permission from the instructor. Students should be aware that their voice and/or image may be recorded by others during the class. Please speak with the instructor if this is a concern for you.



The outlines and notes contained in AVENUE 2 LEARN are intended to summarize the major objectives for each unit.  They are not intended to be substitutes for the information in the textbook.  Where applicable, additional examples are provided in the notes.  The most advantageous way to use the outlines and notes is as an introduction to each topic area.  It is advisable not to move to a new topic until you understand the material from the unit that you are working on and have completed the suggested activities and practice exercises.

The resources on the website include:
- Lecture Notes
- Assignments and solutions 

Material for this course may be accessed through McMaster’s learning system, Avenue to Learn. Your instructor will notify you if, or when, you will be required to log in and use the tools and materials available through this on-line system. Computers are available for use in various locations across McMaster main campus including all libraries, computer labs, and CCE’s Student Lounge. To access Avenue to Learn go to: You will be required to enter your MAC ID (login and password). To activate your MAC ID, contact University Technology Services.
In this course, we will be using a web-based service ( to reveal plagiarism.  Students will be expected to submit their work electronically to so that it can be checked for academic dishonesty.  Students who do not wish to submit their work to must still submit a copy to the assigned Assignment folder and add a note in the comment section that they do not wish to have the paper scanned by Turnitin.  Those files will not be selected for submission.  No penalty will be assigned to a student who does not submit work to  All submitted work is subject to normal verification that standards of academic integrity have been upheld (e.g., on-line search, etc.).  To see the Policy, please go to
Course Changes:

The instructor reserves the right to modify elements of the course and will notify students accordingly.

Extreme Circumstances:

The University reserves the right to change the dates and deadlines for any or all courses in extreme circumstances (e.g., severe weather, labour disruptions, etc.). Changes will be communicated through regular McMaster communication channels, such as McMaster Daily News, A2L and/or McMaster email.


Course Withdrawal Policy:
Policies related to dropping a course and course withdrawals are posted to the Centre for Continuing Education’s program webpage, FAQs & Policies ( 
Storm Closure Policy:
In the event of inclement weather, the Centre for Continuing Education will abide by the University’s Storm Closure Policy:, and will only close if the University is closed. All in-class courses, exams and room bookings by internal and external clients will be cancelled if the Centre for Continuing Education is closed. On-line courses will take place as scheduled.
Grading Scale:
 Grade Equivalent
Grade Point
Equivalent Percentages
A+ 12 90-100
A 11 85-89
A- 10 80-84
B+ 9 77-79
B 8 73-76
B- 7 70-72
C+ 6 67-69
C 5 63-66
C- 4 60-62
D+ 3 57-59
D 2 53-56
D- 1 50-52
F 0 0-49
Course Schedule:
Unit 1 – Information Systems and their Strategic Importance
•           Systems Concepts
•           Value of information and information systems to organizations

Unit 2 – Data, Data Modelling and Managing Information
•           Quality of Information for decision making
•           Presentation of information for decision making
•           Data and information modelling
•           Database management systems

Unit 3 – Information Systems Infrastructure and Architecture
•           Types of systems organizations to provide information to meet objectives
•           Management information systems infrastructure and architecture

Unit 4 – Information Systems Development
•           Systems life cycle
•           Build vs Buy

Unit 5 – Risks and Control
•           Risk management
•           IT Governance Frameworks