Lifelong Learning for a Brighter World

Academic FAQ's

  

Academic FAQ's


  • Some courses may have tests, take home case studies, online web-based research, role plays, self-assessment, group assignments and presentations, research within your local community and a variety of written reports. Academic writing style and full referencing are expected.
     
  • In most cases, individuals who complete assignments will receive basic feedback from the instructor with regards to their course assignment. The feedback will be transmitted via email. Assignments will not necessarily be returned to participants.

    Grade information is disseminated by CCE only, or an individual may access their record of learning by logging into the Mosaic Student Center and viewing their grades.

  • You can track your progress for the Essentials programs (and all McMaster courses) through Mosaic. To do so, sign in to the McMaster Mosaic Student Center.

  • All grades need to be viewed online through the Mosaic. When logged in to the system, select the Student Center tab. To access Mosaic, you need your Mac ID and password.

    For more information, watch the video below:

  • Mark (%) Grade:

    90-100 A+
    85-89 A
    80-84 A-
    77-79 B+
    73-76 B
    70-72 B-
    67-69 C+
    63-66 C
    60-62 C-
    57-59 D+
    53-56 D
    50-52 D-
    0-49 F

    A passing grade is 50% (D-) or above.

  • Academic Probation
    A student whose Grade Point Average (GPA) drops to 0 - 0.99 out of 12 after completing a minimum of two courses will be placed on academic probation. The following notation will be posted to the student’s academic record: Student placed on academic probation and limited to taking 2 courses (6.0 units of academic credit) per session until further notice. Minimum grade of C- required in subsequent courses before probationary status is reviewed.

    Program Dismissal
    Should the student continue to perform poorly and fail additional courses during the probationary period, the student will be required to withdraw from the Centre for Continuing Education. The following notation will be posted on the student’s academic record: Required to withdraw from Centre for Continuing Education (CCE). May not continue at CCE for at least 12 months. Student may apply for reinstatement for (Month, Year).

  • When students feel they have completed the necessary requirements for their program, they should apply to graduate.

    Using Mosaic, access the Student Centre, and the Academics section within the portal.

    From the drop-down list, select "Apply for graduation".

    Students can then select which program they would like to submit their graduation request for.

    Once you have successfully submitted your application, you will receive an email in 6-8 weeks informing you of your status. 

    Graduates of certificate and diploma programs will be mailed a hard copy credential. Certificate of completion graduates will be issued a digital certificate. Once cleared to graduate, students can also access proof of program completion by requesting an official transcript in Mosaic.

    The graduation ceremony normally takes place in November each year. Graduation invitations are emailed out by mid-September.

    The deadline to apply for the November 12, 2020 Graduation Ceremony has passed.

    The deadline to apply for the November 10, 2021 Graduation Ceremony is August 31, 2021.

    Please note: only certificate, diploma and Certificate of Professional Learning graduates are invited to attend graduation ceremonies.

    Watch the video below for more information on how to apply for graduation. 

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  • Unofficial transcript: quick and easy access to view and print on demand: My Academics – Unofficial Transcript.

    Official transcripts - may be required for: applications to other academic institutions; applications for scholarships/bursaries; or if an employer requires a copy. My Academics – Request Official Transcript

    Options include: in-person pick-up (Gilmour Hall Room 108) or mail. For rush, courier or fax requests, processing charges apply.

    Students can request to have their transcript sent immediately with their current grades, after grades are released or upon having a degree conferred. Please wait until you see all grades posted on MOSAIC before requesting an official transcript. Processing times vary depending on the time of year. Please allow 5-7 business days for processing.

    Watch this video for more information.  

  • Avenue to Learn (Brightspace) is a web-based Learning Management System (LMS) used by the university for delivering and administering courses. Students log in with their Mac ID and password. A link for your current course(s) will be made live by the course start date.

    Please feel free the helpful links below for additional resources
    Tips & Instructions for new learners
    Navigating Avenue to Learn (Brightspace)
    Avenue to Learn technical support

  • Starting studies after being out school for a while might make you nervous. Not to worry! We are here to help you succeed. We highly recommend these modules on How to Succeed in an Online Course from eCampus Ontario to help put your mind at ease and prepare you for what’s ahead.

    Additional resources:
    How do online courses work?
    Tips & Instructions for new learners
    Navigating Avenue to Learn (Brightspace)
    Study Skills Workshops
    LinkedIn Learning – Log in with your Mac ID and password for free unlimited access to video tutorials related to business, media and technology.

  • Every course is unique –typically a final grade is achieved through a combination of assignments, presentations, exams and participation. Students are expected to prepare assignments at a university undergraduate level using word processing software.

    Some courses may have tests, take home case studies, online web-based research, role plays, self-assessment, group assignments and presentations, research within your local community and a variety of written reports. Academic writing style and full referencing are expected.

  • Unofficial transcript: quick and easy access to view and print on demand: My Academics – Unofficial Transcript.

    Official transcripts - may be required for: applications to other academic institutions; applications for scholarships/bursaries; or if an employer requires a copy. My Academics – Request Official Transcript

    Options include: in-person pick-up (Gilmour Hall Room 108) or mail. For rush, courier or fax requests, processing charges apply.

    Students can request to have their transcript sent immediately with their current grades, after grades are released or upon having a degree conferred. Please wait until you see all grades posted on MOSAIC before requesting an official transcript. Processing times vary depending on the time of year. Please allow 5-7 business days for processing.

    For more information, watch the video below:

 

Credit Transfer and Degree Completion

  • Transfer of Credit between McMaster CCE Programs
    As per McMaster University Senate Policy, a student may use the same courses to build a maximum of two credentials. At McMaster, the term credential refers to a certificate, a Certificate of Completion, a diploma, a MyOWNMcMaster milestone, and an undergraduate degree. For more information on transfer credits, visit our Transfer Credit page by clicking here.

  • To be eligible, students need to be currently enrolled in the CCE program and submit a cover letter that maps out what you have completed, where and what course you would like the credit applied towards (i.e. Marketing 123 completed at University of Toronto, in place of MKT 819 Marketing), course outlines, and an official transcript with marks.

    General Policy

    • - Students must submit a course outline to ensure that the course content is at least 80% comparable to our Centre for Continuing Education course.
    • - Only courses in which a minimum grade of C- has been achieved may be considered for a transfer of credit.
    • - Courses must have been completed with the last 5 years to be considered.
    • - There is a fee of $99 for each Transfer of Credit (TOC) (once approved by the Program Manager). The price is subject to change.
    • - You may only apply external transfer of credit to one certificate or diploma program.

    - Your McMaster transcript will NOT show the actual details of the TOC. Students will receive a letter from the Centre for Continuing Education confirming the TOC has been granted which students should keep for their own personal records. TOC is not viewable for students on Mosaic.

    Exceptions

    Accounting:

    - Minimum 80% content match/overlap and similar number of classroom or contact hours;
    - Courses must have been taken within the last five years;
    - Minimum grade of “B-“ or better required for transfer consideration;
    - Transfer credits approved but not applied/paid for within six (6) months of approval will be rescinded.
    - Transfer credit fees apply.  The current transfer credit fee is $99 per course.

    Payroll Compliance Practitioner Certificate: Learners entering the Payroll Compliance Practitioner Certificate, who have completed Payroll Compliance Legislation, and/or Payroll Fundamentals 1, and/or Payroll Fundamentals 2, through the Canadian Payroll Association, may be eligible to apply the 3 courses to the Payroll Compliance Practitioner Certificate for a maximum of three transfer credits (9 units). 

    Canadian Payroll Management: Students pursuing the Certificate in Canadian Payroll Management, who have completed Introduction to Payroll Management and/or Applied Payroll Management through the Canadian Payroll Association, may be eligible to apply both courses to the McMaster Certificate in Canadian Payroll Management for a maximum of two transfer credits (6 units).

    Health Informatics/Health Information Management Students may transfer up to two transfer credits into the program.

    Leadership in Community Engagement:
    Due to the number of courses required for the certificate (5 courses), transferring credits from other post-secondary education programs is not permitted. Professional experience and workshops/conference attendance are not transferable for credit courses.

  • Learners who have successfully completed a Centre for Continuing Education Certificate or Diploma, and wish to pursue undergraduate degree studies at McMaster University, may be eligible to receive advanced standing in the degree program, at the discretion of the Faculty to which they are applying. The learner must be accepted into the Faculty in question before advanced standing will be granted.

    As per McMaster University Senate policy (May 2017), a course can be used no more than two times towards a McMaster University credential. At McMaster, the term credential refers to a certificate, a certificate of completion, a diploma, a MyOWNMcMaster milestone, and an undergraduate degree. If you require more information, please be sure to contact us.

    Degree + Diploma:
    If you are currently a McMaster undergraduate student, you may be able to take a certificate and/or diploma program as elective credits towards your degree. CCE courses are not eligible for OSAP. Consult your Academic Advisor for details.

  • Only academic-credit courses taken at a post-secondary institution (college, university, continuing studies) that are listed on an official transcript with a grade are eligible for assessment. Courses must have an 80% overlap in content and a similar number of classroom hours. They must also have been taken within the last five years.


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Dropping a Course

    • Centre for Continuing Education Refund Policy

      McMaster reserves the right to cancel a course due to low enrolment or other factors. Affected students will be notified of any course cancellations and refunded appropriately.

      REFUNDS
      Refunds are applicable if a student drops a course within the timeframes outlined in the schedule below. If a course is cancelled by MCE, the student will be entitled to a 100% refund. The $39 Academic Activation fee is only refundable if course is cancelled by MCE.

      REFUND METHODS
      i) Online Credit Card/Interac payments – any applicable refund will be processed back to the original credit card via the mhp order number. Credit card refunds will be processed 1-3 weeks from the course drop date. Processing times may take longer during peak periods, such as enrolment open dates (July and March) and the beginning of an academic term
      (January, May, September). Note: Refunds cannot be processed to another credit card.

      ii) Cheque, Debit, EFT payments (students with a Canadian bank account) – refunds will be processed via Interac e-transfer to the student’s personal email address in Mosaic. Students will receive an email directing them to log into their online banking to make a deposit. The student’s email address does not need to be the same one associated with the student’s bank account in order to accept payment. Refunds through Interac e-transfer will be processed approximately 1-3 weeks from the course drop date. Processing times may take longer during peak periods. Students are advised to check their junk/spam email.

      Please note:

      -Refunds via EFT or cheques will only be processed in extenuating circumstances. Processing and delivery will take approximately 4-6 weeks.
      -Drop/refund policies are based on the course start date, not the date of enrolment. -Enrolling after a course begins does not warrant any exceptions to these policies.
      -For purposes of refunds, the day refers to the calendar day, beginning at 12:00 a.m. EST.
      -The one-time academic activation fee of $39 is non-refundable (unless the course is cancelled by MCE).
      -This page applies only to financial refunds. Find more information on dropping courses without academic penalty visit our Academic Penalties page.

      For program specific policies, please visit our Refund Policy page.
  • Students may drop a course using the Mosaic system. If a student chooses to drop a course and not receive an academic penalty, they must formally drop before the deadline date (see below), even if it is past the point of receiving a refund.

    Students who do not formally drop a course will receive a grade of “F” on their transcript.

    The policies below outline how and when students can drop a course without academic penalty. The first day of class is day 0.

    Certificate/Diploma (In-Person, In-Person Accelerated (excluding Addictions)

    • 7 Days before the last scheduled class date

    Certificate/Diploma (Online)

    • 7 days before the course end date (or final examination date), whichever comes first

    Certificate/Diploma (Online Self-Study, excluding Addictions)

    • 7 days before the course end date (or final examination date), whichever comes first

    Certificate/Diploma (Online Self-Study Addictions)

    • 0 days before the course end date

    Certificate/Diploma (In-Person Accelerated Addictions)

    • 16 days after the class start date

    Professional Development Courses/Programs

    • 0 days before the last scheduled class
  • Students may drop a course using the Mosaic system.

    If a student chooses to drop a course and not receive an academic penalty, they must formally drop before the deadline date (indicated in "If I drop a course, will I receive an academic penalty"), even if it is past the point of receiving a refund.

    Students who do not formally drop a course will receive a grade of “F” on their transcript.

    For information on this process, watch the video below:

  • No. Students must drop the course they no longer wish to take and then enrol in the course they wish to take.

    Depending on the date of the drop as compared to the class start date, students may receive only a partial refund for the class they drop.